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Exercise:

Exercise 1

Q: A Guarantee is a promise or assurance that attests to the quality of a product that is either (1) given in writing by the manufacturer or (2) given verbally by the person selling the product. Which situation below is the best example of a Guarantee?
A. Melissa purchases a DVD player with the highest consumer ratings in its category. B. The salesperson advises Curt to be sure that he buys an air conditioner with a guarantee.
C. The local auto body shop specializes in refurbishing and selling used  D. Lori buys a used digital camera from her co-worker who says that she will refund Lori's money if the camera's performance is not of the highest quality

Answer and Explanation

Answer:Lori buys a used digital camera from her co-worker who says that she will refund Lori's money if the camera's performance is not of the highest quality

Explanation:
Choices a, b, and c do not describe situations in which a product is guaranteed. Only choice d reflects a situation in which a seller attests to the quality of a product by giving the buyer a promise or assurance about its quality.

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